Terms & Conditions

TERMS & CONDITIONS

Effective Date: February 7, 2026

By accessing this website and purchasing products from New Era OS, you are agreeing to be bound by these Terms of Use and all applicable laws and regulations. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, YOU ARE PROHIBITED FROM AND INFORMED NOT TO USE OR ACCESS THIS SITE NOR TO PURCHASE ANY OF THE PRODUCTS MADE AVAILABLE TO THE PUBLIC BY NEW ERA OS.

1. USE LICENSE

Permission is granted to temporarily download one copy of any downloadable materials on the New Era OS website for personal, non-commercial private viewing only. This permission is the grant of a license, not a transfer of title, and under this license you may not:

Modify or copy the materials

Use the materials for any commercial purpose, or for any public display (commercial or non-commercial)

Attempt to decompile or reverse engineer any software contained on the New Era OS website

Remove any copyright, trademark or other proprietary notations from the materials

Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by New Era OS at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

2. DISCLAIMER

The materials on New Era OS's website are provided on an 'as is' basis. New Era OS makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, New Era OS does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

3. LIMITATIONS

In no event shall New Era OS or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on New Era OS's website, even if New Era OS or a New Era OS authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

4. ACCURACY OF MATERIALS

The materials appearing on New Era OS's website could include technical, typographical, or photographic errors. New Era OS does not warrant that any of the materials on its website are accurate, complete or current. New Era OS may make changes to the materials contained on its website at any time without notice. However, New Era OS does not make any commitment to update the materials.

5. LINKS

New Era OS has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by New Era OS of the site. Use of any such linked website is at the user's own risk.

6. MODIFICATIONS

New Era OS may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

7. GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of the United States and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

8. SUBSCRIPTION AND BILLING

Payment Terms

You are required to pay New Era OS for every product you use, as per the pricing and payment terms presented to you for that product. Stripe and PayPal are third-party payment processors that we use to bill you through your payment account linked to your New Era OS account.

Payment processing is subject to the terms, conditions, and privacy policies of the applicable payment processor, in addition to this Agreement.

Billing Method

You will be charged through the billing method you select via your account management page. If you have chosen to pay by credit card, you must ensure the accuracy of the credit card information you provide and promptly inform New Era OS of any changes to avoid interruption of service.

Subscription Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel prior to the renewal date. You are responsible for all charges incurred until cancellation is processed.

9. TAXES

Our prices for New Era OS do not include any taxes, levies, duties, or similar governmental assessments of any nature, such as value-added, sales, use, or withholding taxes, unless otherwise indicated.

You are solely responsible for paying any taxes associated with your purchase of New Era OS and for keeping your billing information up to date.

United States Sales Tax: If we have a legal obligation to pay or collect sales tax for which you are responsible, we will calculate the sales tax based upon the billing information we have about you and charge you that amount. If your billing information is incomplete or inaccurate, we may charge you the highest prevailing rate then in effect.

10. REFUND POLICY

We offer a full refund within thirty (30) days of initial sign-up. If you wish to cancel your plan and request a refund, please contact us at [email protected] within 30 days of sign-up.

All payments made thereafter are non-refundable, and we do not provide credits for partially used subscription periods.

11. CANCELLATION AND TERMINATION

You may cancel your subscription at any time through your account dashboard or by contacting us at [email protected]. Upon cancellation, you will retain access to the platform until the end of your current billing period.

New Era OS reserves the right to suspend or terminate your account if you violate these Terms & Conditions or engage in fraudulent, abusive, or illegal activity.

Please note that during any period of suspension or after termination, you may not be able to access the product or certain services within the product, which may affect your ability to provide your content, products, and services to your end-users.

You acknowledge that New Era OS is not liable for any disputes, claims, losses, injuries, or damages of any kind that may arise out of any impacts on your relationship with your end-users as a result of any suspension or termination of your access to the product.

12. INTELLECTUAL PROPERTY AND USER CONTENT

Your Content

You retain all ownership rights to any content you upload to New Era OS. However, by uploading content through the platform, you grant New Era OS a worldwide, royalty-free license solely for the purpose of providing the platform services to you and as permitted by our Privacy Policy.

You are solely responsible for your content and any consequences of uploading or publishing it. You represent and warrant that you own or have the necessary rights to use and authorize the use of your content as described in these Terms.

Our Platform

The New Era OS platform, including all software, templates, and proprietary materials, is owned by New Era OS and is protected by copyright, trademark, and other intellectual property laws. You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the platform or any part thereof.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless New Era OS and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

Your use of and access to the platform

Your violation of any term of these Terms & Conditions

Your violation of any third-party right, including without limitation any copyright, property, or privacy right

Any claim that your content caused damage to a third party

14. NO EXCLUSIVITY

We reserve the right to provide our platform to your competitors and do not guarantee exclusivity in any particular market segment. You acknowledge and agree that New Era OS employees and contractors may also use our platform, and may compete with you, provided that they do not use your content or confidential information in doing so.

15. REGULATORY COMPLIANCE

The New Era OS platform is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.). If your use would be subject to such laws, you may not use this platform. You may not use the platform in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

16. BACKUP AND DATA LOSS

You are required to make use of backup functions of the platform to the extent allowed by applicable third-party terms and conditions of use. You are aware that in case of alterations or manipulations of the platform, you may not have access to your data. New Era OS is not responsible for any data loss that may occur.

17. SECURITY

New Era OS warrants that the platform is free of spyware, trojan horses, viruses, or any other malware at the time of your download or access. However, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, you acknowledge that there are security and privacy limitations inherent to the Internet which are beyond our control.

18. THIRD-PARTY SERVICES

New Era OS may integrate with or provide access to third-party services, tools, or platforms. Your use of such third-party services is governed by their respective terms and conditions and privacy policies. New Era OS is not responsible for the content, functionality, or practices of third-party services.

19. PROPRIETARY TEMPLATES AND RESOURCES

New Era OS provides access to proprietary templates, buildouts, support resources, and other materials as part of its software subscription. These materials are provided for your use within the platform and may not be redistributed, resold, or used outside of the platform without explicit written permission from New Era OS.

20. CONTACT INFORMATION

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]

Company: New Era OS

Websites: https://neweraos.com/ and https://app.neweraos.com/

21. ENTIRE AGREEMENT

These Terms & Conditions, along with our Privacy Policy, constitute the entire agreement between you and New Era OS regarding your use of the platform and supersede all prior agreements and understandings, whether written or oral.

22. SEVERABILITY

If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms & Conditions will otherwise remain in full force and effect and enforceable.

23. WAIVER

No waiver of any term of these Terms & Conditions shall be deemed a further or continuing waiver of such term or any other term, and New Era OS's failure to assert any right or provision under these Terms & Conditions shall not constitute a waiver of such right or provision.

Last Updated: February 7, 2026

Copyright 2026 . All rights reserved.