The importance of Customer Service - New Era OS - Blog

The Importance of Good Customer Service

The Importance of Good Customer Service By Ejaz Shah  —  2nd December 2020 Fresh out of secondary school I successfully applied for a part-time job to support myself whilst I went through college. As I walked into my first training session, the first thing I noticed was the large whiteboard across the room, with a […]

Taxi, technology and outsourcing New Era OS BLOG

Taxi, Technology & Outsourcing

Taxi, Technology & Outsourcing By Ejaz Shah  —  25th November 2020 Reminiscing about the old taxi offices “One second King, Sierra pick up from 254 VPR let me know the destination, King head towards CT” I remember sitting in the taxi booking office, yellow walls and a cloud of cigarette smoke hovering above the desk, […]

New Era workstations job business

New Era ~ A New Approach

New Era A New Approach By Ejaz Shah  —   7th October 2020 For those of you that have read my previous blogs, I hope the one thing that you have picked up on, is my passion about my job. I am not simply passionate about making money or having my own business – I would […]

New Era Lessons of Life

My Life Lessons

My Life Lessons By Ejaz Shah  —  29th September 2020 I have some breaking news. A couple of weeks old, so not quite ‘breaking news’, but let’s pretend… Ladies and gentlemen, yours truly has reached a milestone. No, the extra pounds around the waist have not been shed – I’ve added to them! Not quite […]

NEW ERA Imposters Syndrome

Imposters Syndrome

Imposters Syndrome By Ejaz Shah  —  22nd September 2020 Have you ever felt anxious that you are not good enough? Felt like a fraud? That regardless of all the certificates decorating your walls, the trophies lining your cabinets, the accolades behind your name, you know nothing, and that sooner or later you will be exposed? […]