Taxi, technology and outsourcing New Era OS BLOG

Taxi, Technology & Outsourcing

Taxi, Technology & Outsourcing By Ejaz Shah  —  25th November 2020 Reminiscing about the old taxi offices “One second King, Sierra pick up from 254 VPR let me know the destination, King head towards CT” I remember sitting in the taxi booking office, yellow walls and a cloud of cigarette smoke hovering above the desk, […]

New Era What is Outsourcing

What is Outsourcing?

What is Outsourcing? By Ejaz Shah  —  21st October 2020 What is Outsourcing? In simple terms outsourcing is when a company hires a third party to perform certain tasks. We have seen examples of this in the banking trade, where several large companies have transferred their Customer Services departments overseas to an outsourcing company.  These […]

Call centre

The Benefits of a Call Centre & Outsourcing

The Benefits of a Call Centre & Outsourcing By Ejaz Shah  —  13th October 2020 Call centre n. an office in which a large number of people work using phones, for example arranging insurance for people, or taking customers’ orders and answering questions (Oxford English Dictionary) A Brief History Less than 50 miles from my […]

NEW ERA Joys of Parenthood

The Joys of Parenting

The Joys of Parenting & what we can learn from our Offspring By Ejaz Shah  —  15 September 2020 Parenthood… Parenting… The joyous time in your life. A blessing. You nurture them, you give love, watch them grow, you feel love. Love…Nurture…Grow…Love…Nurture…Grow… who am I kidding…?! Screaming…Crying…Sleepless nights…Dirty nappies…Vomit on my new shirt…Vomit on my […]