18/12/2020
The Passenger, The Driver, The Owner & The Call Centre By Ejaz Shah — 18th December 2020 The Passenger The Passenger The Passenger The wind blew the rain on my face as I stood waiting for
02/12/2020
The Importance of Good Customer Service By Ejaz Shah — 2nd December 2020 Fresh out of secondary school I successfully applied for a part-time job to support myself whilst I went through coll
25/11/2020
Taxi, Technology & Outsourcing By Ejaz Shah — 25th November 2020 Reminiscing about the old taxi offices “One second King, Sierra pick up from 254 VPR let me know the destination, King
11/11/2020
Keep your head up By Ejaz Shah — 11th November 2020 “What doesn’t kill me makes me stronger” Friedrich Nietzsche, German philosopher You got to keep your head up, it’s a sad affair a
21/10/2020
What is Outsourcing? By Ejaz Shah — 21st October 2020 What is Outsourcing? In simple terms outsourcing is when a company hires a third party to perform certain tasks. We have seen examples o
12/10/2020
The Benefits of a Call Centre & Outsourcing By Ejaz Shah — 13th October 2020 Call centre n. an office in which a large number of people work using phones, for example arranging insurance
07/10/2020
New Era A New Approach By Ejaz Shah — 7th October 2020 For those of you that have read my previous blogs, I hope the one thing that you have picked up on, is my passion about my job. I am
29/09/2020
My Life Lessons By Ejaz Shah — 29th September 2020 I have some breaking news. A couple of weeks old, so not quite ‘breaking news’, but let’s pretend… Ladies and gentlemen, yours trul
22/09/2020
Imposters Syndrome By Ejaz Shah — 22nd September 2020 Have you ever felt anxious that you are not good enough? Felt like a fraud? That regardless of all the certificates decorating your wall
15/09/2020
The Joys of Parenting & what we can learn from our Offspring By Ejaz Shah — 15 September 2020 Parenthood… Parenting… The joyous time in your life. A blessing. You nurture th
07/09/2020
The Taxi Service By Ejaz Shah — 7th September 2020 The name “taxi” is a shortened abbreviation of the word “taxicab” which was first documented in March of 1907 in London. Two words:
31/08/2020
The First Step By Ejaz Shah — 31st August 2020 If you look up the meaning of ‘apprehension’ in the Oxford dictionary you will find: Anxiety or fear that something bad or unpleasa
05/08/2020
Returning to work after Covid-19 By EJAZ SHAH — August 5, 2020 Back To Work The world has changed in how we conduct ourselves, we now have a before COVID (BC) and an after COVID (AC) situati
22/07/2020
Welcome to new era By EJAZ SHAH — July 22, 2020 “Outsourcing at its finest” https://neweraos.com/wp-content/uploads/2020/07/output_free-1.mp4
