As a business, we fully understand the impact and difficulties the economy has and is facing due to the Covid-19 outbreak. To help, we are offering all new clients ‘no set up fees’ for their first agent. Now is the time to be practical and do what you must to ensure your company stays afloat in these testing times.
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      Virtual Assistant

      Starting from only £150 a month, New Era VAs work alongside you, helping you with your day to day duties, from text-only support to live chat operators and email support. Get in touch today and together we can create a tailor-made package that suits you.

      Bookkeepers

      New Era have experienced bookkeepers who can organise your accounts in a timely manner, helping you stay on top of everything at the fraction of the cost. Starting from only £160 a month, our agents are familiar with all Microsoft packages and accounting software, including Sage.

      Admin Worker

      Starting from £150 a month, New Era agents can cater to all your admin work, whether it is data processing or online filing. Our admin team also consists of content and blog writers and proof-readers.

      Customer Service Agents

      Starting from only £4 an hour, our call centre services are tailor-made for each individual client. Our professionally trained operators can take care of all types of incoming calls. Furthermore, we have trained experts for outbound campaigns through our dedicated outbound service team.

      Taxi Operators & Dispatchers

      With a combined experience of 40+ years in the call centre and taxi industry, our level of service cannot be matched. Starting from only £3 an hour, New Era agents can handle all types of bookings at ease.

      High achieving university graduates

      New Era offer highly qualified and experienced operators, ensuring great professional service for you and your customers.

      Quality Checked

      All New Era agents are monitored daily with ongoing continuous coaching and support (clients are provided with monthly agent performance reports).

      Rolling 30 day Contract

      We offer a 30-day rolling contract so you can trial our services for a month & then take advantage of our reduced hourly rates (3, 6 and 12-month contracts available).

      What our clients say...

      New Era working with you, for you, for your customers ~~ Saving you time and money ~~ New Era working with you, for you, for your customers ~~ Saving you time and money ~~ New Era working with you, for you, for your customers ~~ Saving you time and money ~~ New Era working with you, for you, for your customers ~~ Saving you time and money ~~ New Era working with you, for you, for your customers